Success Stories
Interviewing
Founders Succession
Project Staffing
Diversifying
Startups without builders
Consultant Assignment
New Charter for Non Profit
Founding Professional Retiring from Practice
Effective Career Choices
Interviewing
A CycloPraxis Group professional was asked to help
with the interviewing for a marketing position at a leading edge software
startup. The startup was seeking an individual to develop a successful first
prototype around a vaguely defined, very wandering idea. The founder wanted a
“self starter, can do, focused individual.” The CycloPraxis (CP) practitioner
knew the required individual would be a builder.
The interviewer conducted traditional,
one-on-one interviews with the two candidates. Each time, the
interviewer began with selected behavioral interviewing questions such as,
“tell me about a time when you initiated a program around an idea you had”.
Candidate 1 and 2 both gave good answers. By carefully listening with a
trained ear, Candidate 1's answers were typical of projects that might
occur during the capitalizing stage of a business and were described with
capitalizing adjectives. Candidate 2's examples were from earlier in a
business's lifecycle and were accompanies with far greater personal
accomplishment.
The interviewer then then proceeded to a
series of questions designed for cyclopraxis determination—for example, “From
what you know so far about this job, what level and type of risk taking is
appropriate?" and, "how predictable should your day be in order for you to work
at your peak performance?"
Following the complete set of CP-related
questions and answers, the interviewer reached the clear conclusion that
candidate 2 was a true builder, while candidate 1 showed all the signs of being
a very capable capitalizer. The interviewer strongly recommended candidate
2 for the particular position in question.
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Founder's Succession
A Cyclopraxis Group professional was hired as an
advisor to a startup seeking to move from angel funding to venture Funding.
The CEO/Founder was excellent as a technical evangelist and champion for the
young company's product ideas. But the company was struggling with
execution due to --
multiple product ideas lacking a clear prioritization
little attention to gathering of customer inputs
inattention to marketing
The resulting business plans were technically rich, yet woefully imbalanced.
Venture capitalists were signaling a lack of interest without some major
changes in leadership. As is often the case, the CEO/founder was holding
tight to his creation.
By explaining the principles of CycloPraxis, the CEO/founder
gained a clear appreciation of the contribution they had made [authoring] and
the necessary next steps [building]. They objectively mapped their own
strengths against the upcoming building tasks and realized that there would be
leaders better suited for the challenges ahead. Over the space of a few
months they cheerfully stepped aside and brought in a strong builder as
Chairman and executive leader.
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Project Staffing
After hearing a lecture at university MBA class, the
department head for web customer acquisition of a multibillion dollar firm
called for additional discussion about successfully staffing his projects.
Working together each of 20+ positions were categorized by the nature of the
work. Lifecycles for individual projects seemed to map using the same
logic as lifecycles of products and services. There were roles for
author, builder, capitalizer, and extender contributors. However, the
existing staffing was not optimally deployed resulting most frequently in
capitalizer assignments being inappropriately distributed.
After several discussions, the project workflows were
rewritten and the staffing was re-aligned to match their strengths. The
consulting relationship continues and the department head is successfully
adding additional staff with talents aligned to the necessary work.
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Effective Diversification
A large software company sought to catch the
Internet wave of the late 1990's. The CEO had several reasonable ideas,
but the selected development team struggled to commercialize in a timely
manner. Assessment of the team revealed high capitalizer and high author
populations. Builders were absent and the authors were all promoting
their individual favorite approaches rather than a unified team approach.
In recognition of the situation, a Builder Praxis VP was
recruited to lead the effort. The leader infused the organization with
additional builders in marketing, development, and sales. Authors were
given the choice to either contribute in builder fashion or to seek
re-assignment elsewhere in the firm. The Capitalizers were placed under
Builder managers and given very specific assignments which contributed to
overall delivery. Human Resources played a key role in helping employees
accept the unusual nature of the work that was expected.
In the end, the marketplace decided that the product
was too advanced for the state of the Internet infrastructure and was scaled
back to more modest proportions and a more modest sized team. But the
effectiveness of the CycloPraxis approach was proven when not a single
employee -- author, builder, and capitalizer alike -- voluntarily accepted an
invitation to return to a more traditional part of the firm.
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Startups w/o Builder's Focus
A small group of engineers and sales professionals
aligned around an idea. For the most part they had spent their careers
in Extender Praxis assignments in various companies offerings that were late in
their lifecycle. In order to understand the likely ride ahead of them,
they asked for a presentation on the principles of cyclopraxis. After a
few follow on sessions and a a few months to contrast their effectiveness
against cyclopraxis predictions, they contacted The CycloPraxis Group and
asked for assistance in locating a Builder COO to lead their commercialization
thrust.
A pair of food scientists discovered a novel processing
technique for an exotic grain. They saw commercial potential, but lacked
business experience. They realized they needed additional members of the
team and initially sought those with the same values and working style.
The CycloPraxis group pointed out that they would need some Builder Praxis and
that these contributors would bring a very different style -- foreign to their
own tastes. The scientists accepted the advice and recruited the
appropriate praxis. After an intense season of business planning, they
are now in the midst of an aggressive funding campaign.
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Consulting Company matching
employees to customers
A 25 person consulting company with a diverse
bullpen of consultants was experiencing an unusually high number of customers
calling to say they were finding it difficult to work with their particular
consultant. However those same consultants had been quite successful in
previous engagements and received strong letters of commendation. While
assessing the consulting companies situation, The CycloPraxis Group learned
that there were Author, Builder, Capitalizer, and Extender consultants amongst
the 25. The CycloPraxis Group recommended to the consulting company that
they match the praxis of their consultant to the lifecycle stage of their
client customer and that they avoid mismatches. In other words, an
extender praxis consultant should not be assigned to an engagement with a
client company in the building phase.
The consulting company followed the recommendation and made
a number of immediate re-assignments. There was some pain in the
transition as the re-learning had to be financially absorbed by the consulting
company. However, customer complaints dropped and the consulting
company's reputation in the industry was preserved.
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New Charter Proposal for
Non-Profit
A member of The CycloPraxis Group participated in
with a Non-Profit that was seeking to re-examine its charter in light of
decreasing membership and changing national demographics. After a half
day of discussions, the group was highly frustrated. Most of the
discussion was to air frustration with proposals that aimed at increasing the
quantity and quality of the very service that was becoming in less demand.
Novel ideas were dismissed with a "we couldn't possibly accomplish this within
our ranks".
The praxis of the participants was quietly assessed -- 90%
extenders. Suddenly there was a praxis rationale for the discussion
patterns of the morning. The afternoon began with short tutorial on
praxis and the suggestion that one of the novel ideas be selected and assigned
to a builder praxis participant for a pilot run in one of the local chapters.
The meeting ended on a high note.
Subsequently a pilot was launched. There was warm
reception by the Non-Profit's end customer. The need for well executed
change management practices was also identified as necessary for the
Non-Profit's membership.
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Founding Professional Retiring from
Practice
As the founder and senior partner of a small law
practice neared retirement, the firm suddenly found itself unprofitable.
Capitalizer senior partners had left years earlier leaving expert extender
praxis partners. The senior extenders hired additional junior
partners who were also extenders. All members of the firm, except for one
remaining capitalizer, were more interested in showcasing their expertise than
in efficiencies or profits.
The one remaining capitalizer was the highest producer
and was talking about leaving. This would have produced a crisis in both
servicing customers and in profitability. Meetings amongst the attorneys
routinely failed to resolve the discontent. The principles of
CycloPraxis were explained and the Capitalizer attorney better appreciated the
situation and agreed to continue to contribute for another 12 months.
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Effective Career Choices
Following a layoff by a large business unit in the
extending lifecycle stage, hundreds of professionals were forced to seek new
employment. Most of the displaced workers naturally gravitated toward
similar large organizations in the extending lifecycle stage. Several
quarters later they were once again targets of downsizing. The late
lifecycle businesses in this industry were undergoing some significant
structural changes. The CycloPraxis Group was called to make a
presentation on why the employment picture was so glum in the late lifecycle
stage industry and on what differences an employee might expect from
employment at other lifecycle stages. A few weeks after the
presentation, the CycloPraxis Group received feedback from several of the
displaced workers. CycloPraxis had given them the tools to re-evaluate
their career and they were starting 2nd careers with building stage
businesses. CycloPraxis had helped them see that their work preferences
aligned with the builder praxis.
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